ai
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Nu Journalism: Won’t Be Fooled Again
Reporting in the Age of AI In the media game, AI is eating our lunch. “I think we might reach 90% of online content generated by AI by 2025,” said Nina Schick, an adviser and AI thought leader, in a…
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Phone Drones: Virtual Agents Answer Customer Service Call of Duty
That a large portion of one’s customer service call are outsourced to India or other exotic locales is old news. We ‘ve all been patched through to a phone bank half a planet away to speak with someone trained to…
